Using the Erathos platform

When selecting Teamwork Desk as a new connector on the Erathos platform, you will need to name your connection and fill in the following form:

How to find the Domain URL?

1. Log in to your account

2. Copy the URL address shown in your navigation bar (until desk...).

How to find the API Token?

1. In your account, click on your profile, located in the bottom left corner;

2. Click on View Profile;

3. Access API keys;

4. In the upper right corner, select Create an API key**;**

5. Copy the value found and paste it on the Erathos platform connection form

Don't forget to click on Save and close to advance to the next steps of the integration! With this connection created you can seemlessly move your Teamwork Desk data to your BigQuery, Redshift or Postgres data-warehouse.

What information can I bring to my data-warehouse with the Erathos platform?

• companies

• customers

• conversationmessages

• inboxes

• tickets

• messages

• permissions

• spamlists

• timelogs

• triggers

• notifications

• permissionusers

• users

• ticket_priorities

• ticket_reminders

• ticket_activities

• ticket_sources

• ticket_read

• ticket_statuses

• ticket_templates

• ticket_types

• ticket_user_decks